Shipping Policy
Shipping Questions
For order support, contact us using the details below.
975 East 8th Street, Brooklyn, NY 11230+1 (917) 696-3563
[email protected]
Shipping areas and charges
Standard shipping is free ($0.00) for eligible addresses in the contiguous 48 states and Washington, D.C. No online shipping rate is offered for Alaska, Hawaii, Puerto Rico, or APO/FPO addresses.
Our standard shipping targets are listed below.
Order Processing Time
Orders are typically processed within 1–3 business days after order placement. Business days are Monday through Friday, excluding U.S. federal holidays.
Estimated Transit and Total Delivery
Estimated transit time is 4–7 business days after the carrier accepts the package. Estimated total delivery time is 5–10 business days from order placement, including order processing and transit. These are estimates, not guaranteed delivery dates.
Tracking Information
Tracking information will be provided by email after shipment when tracking is available.
Shipping delays and cancellations
Where the FTC Mail, Internet, or Telephone Order Merchandise Rule applies, we ship within the stated shipment time or, if none is stated, within 30 days after receiving a properly completed order. If we cannot ship by the applicable deadline, we will notify you of the revised shipment date or explain that a date is unavailable, offer the option to consent to a delay or cancel, and issue a prompt refund for a canceled unshipped order as required by applicable law.
Checkout Availability
Online payment is currently unavailable.